Acceptable Use Policy (AUP)

Effective Date: 17/08/2025

This AUP explains what is and isn’t allowed when using NeuroLink Agency services.

1. Prohibited Uses

You must not use our services to:

  • Break any laws.

  • Send spam or phishing messages.

  • Spread viruses, malware, or harmful code.

  • Collect personal data without consent.

  • Promote violence, hate speech, or discrimination.

2. System Abuse

You may not:

  • Attempt to bypass security measures.

  • Interfere with service performance.

  • Share your account access with unauthorized users.

3. Enforcement

Violating this policy may result in suspension or termination of your subscription without a refund.

Refund & Cancellation Policy

Effective Date: 17/08/2025

1. Refunds

  • All subscription fees are non-refundable.

  • We do not offer refunds for unused days in a paid month.

2. Cancellations

  • You can cancel at any time.

  • If canceled before the end of the month, your service stays active until the paid term ends.

  • We send a reminder 7 days before the subscription ends.

3. Late Payments

  • After the subscription ends, you have 14 days to pay.

If payment is not made within that period, your account will be suspended.