Privacy Policy

Effective Date: 25/09/2025

1. Introduction

NeuroLink Agency (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our chatbot services, interact with our team, or visit our website.

2. Information We Collect

We may collect:

• Personal Information: Name, email, phone number, and any details you provide when contacting us.

• Business Information: Company name, industry type, and requirements for chatbot setup.

• Usage Data: Interactions with our website or chatbot services.

3. How We Use Your Information

We use your data to:

• Provide and maintain chatbot services.

• Communicate with you about inquiries, subscriptions, and updates.

• Improve chatbot performance and customer experience.

• Send marketing updates (only if you consent).

• Fulfill legal or regulatory obligations.

4. Sharing Your Information

We do not sell your information. We may share data only with:

• Service providers who assist in delivering our chatbot services.

• Subcontractors directly involved in fulfilling your project.

• Legal authorities if required by law.

5. Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of online storage or transmission is completely secure.

6. Data Retention

We keep your information only as long as necessary to provide services, resolve disputes, or meet legal obligations.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your data.

• Correct inaccurate information.

• Ask us to delete your data.

• Withdraw consent for marketing at any time

8. Cookies

We may use cookies to improve website performance. You can disable cookies in your browser settings, but some features may not work properly.

9. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new effective date.

10. Contact Us

If you have questions, contact us at:
📧 support@neurolink.agency